(Normally default if you are the only user on the system.) Make sure you are logged in with administrator rights. *Save* the attached license key file to your Desktop. Please find your license key attached to this e-mail. Please contact your vendor where you purchased that license key and ask for a reissue. We have your CloneBD license, not CloneDVD. I emailed ElbySoft, and I received this reply: My computer had to be replaced, and I’m looking for someone to help me retrieve my CloneDVD key.
Afterwards, I stored my new AnyDVD key on an external hard drive, but I forgot to back up my CloneDVD key. When SlySoft went under and RedFox was born to assume the reins for AnyDVD, I purchased another lifetime license for AnyDVD. I purchased AnyDVD and CloneDVD as a combo deal back in 2010 (I think).